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| Return Policy |
| Product returns, other than for exchange or replacement of defective
products, are subject to a minimum 15% restock fee of the original
purchase price. Special Order/Non-Standard Products are Non-Returnable. |
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| Prior to returning any item, please email your request to our
customer service department for approval and an RMA (Return Material
Authorization). After review and approval of your request, an RMA
will be provided to you via return email. To be accepted, all
returned products must be conspicuously labeled with the assigned RMA
number and include a copy of the original sales order/invoice number.
Regardless of condition, products must be packaged appropriately so as
not to incur any physical damage during return shipping. Failure to do
so may invalidate both the RMA and the warranty (if applicable). |
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| Unauthorized and/or unmarked returns will not be honored.
Returned items must be insured and sent via UPS, FedEx or USPS with a
tracking number e-mailed to Sales@BuyCharLynn.com. Shipping fees
originally incurred by buyer are Non-Refundable. No returns other than
for defective products, will be honored after 30 days. Should a
replacement for a warranted item not be available, a credit will be
issued. |
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